Oliver Wyman: Communications Media and Technology

CMT: State of the Industry 2010

Oliver Wyman — Tuesday, February 02, 2010 3:44 PM GMT

Creating Value in a No-Growth Industry: A New Approach to Value Management in Telecom

Oliver Wyman — Thursday, July 02, 2009 2:02 PM GMT

Mastering the $4 ARPU Challenge: A Tale of India and Sub-Saharan Africa

Oliver Wyman — Monday, April 27, 2009 12:00 PM GMT

Emerging markets have attracted significant investment from international mobile operators - and many players were rewarded with healthy growth in subscribers and revenue. Now, however, emerging markets are maturing, posing a different challenge. Average revenue per user (ARPU) levels, already low, are expected to fall significantly.

Communications, Media and Technology: State of the Industry 2009

Oliver Wyman — Monday, April 27, 2009 12:18 PM GMT

In 2008, the CMT industry collectively shed $3.1 trillion in market value, a 43% drop from 2007, erasing all the gains that had been made since 2003.

To discover who the top performers are, where they are located, and what distinguishes them from average and below-average performers, Oliver Wyman created and analyzed Shareholder Performance Index^SM rankings of the 450 largest public CMT companies.

The Mobile Internet Opportunity: Capturing Context and Creating Value

Oliver Wyman — Wednesday, March 18, 2009 9:59 AM GMT

China’s New Telecommunications Landscape: Who Will Win?

Oliver Wyman — Tuesday, June 17, 2008 12:36 PM GMT

With the restructuring of China's telecommunications industry, some analysts are betting that China Mobile will dominate. We take a different position: Dominance by any single player is not a forgone conclusion.

European Advanced Payments: Survey and Special Report

Oliver Wyman — Thursday, March 27, 2008 4:56 PM GMT

Oliver Wyman recently conducted a survey of the advanced payments market. According to our findings, 57% of new ventures in advanced payments believe that the industry will reach the critical mass necessary for their business model to take off economically.

The Upside for Converged Communications in North America

Oliver Wyman — Monday, January 28, 2008 11:52 AM GMT

Strategic risks have topped the list of management challenges in many industries. Yet as Oliver Wyman Director Adrian Slywotzky shows in his new book, The Upside: The 7 Strategies for Turning Big Threats into Growth Breakthroughs, the most daunting strategic risks also contain the most promising opportunities.

Dumb Pipe vs. Smart Pipe? Better to Design a Valuable Pipe

Oliver Wyman — Thursday, December 13, 2007 2:19 PM GMT

Transmitting signals over a distance for the purpose of communication is sometimes disparagingly called a "dumb-pipe" business. Certainly, this term doesn't do justice to one of the most successful business designs of all time, or to an industry that makes up approximately 4 percent of the gross world product. However, the phrase frequently serves as shorthand to explain how telecommunications companies are losing control over the services delivered via the very connections and bandwidth that the telcos provide.

Software as a Service

Oliver Wyman — Tuesday, December 11, 2007 10:11 AM GMT

Boasting $30 billion in revenues, the on-demand market is growing at about 11% per year—twice the growth rate of the traditional software licensing market. The reaction from traditional software vendors has been either to replicate the business design adopted by upstart software-as-a-service (SaaS) vendors such as Salesforce.com, by offering a stand-alone product, or to ignore the phenomenon in the hope that it remains contained within the customer relationship management (CRM) and human capital management (HCM) sectors. Oliver Wyman's recent work in this software domain suggests that neither of these two approaches may be optimal.

The Rise of Network Sharing

Oliver Wyman — Tuesday, November 13, 2007 12:03 PM GMT

Oliver Wyman recently conducted in-depth discussions with senior executives at leading mobile operators in order to identify the opportunities, challenges, and risks that network sharing presents.

The Lure of Network Outsourcing

Oliver Wyman — Tuesday, November 13, 2007 11:56 AM GMT

Oliver Wyman recently completed a broad-based study in order to identify best practices in forging and executing network-outsourcing arrangements. This study included in-depth workshops with senior executives at more than 80 operators around the world. Our findings on network outsourcing trends, their implications for telecommunication executives, and steps executives can take to anticipate and mitigate risks are summarized in this paper.

The New Science of Predictive Segmentation: A Better Approach to Segmenting B2B Customers in Fast-Moving Markets

Oliver Wyman — Wednesday, October 03, 2007 3:24 PM GMT

Predictive segmentation examines examining how customers might respond to changes in an offering, channels, pricing, and so forth. The predictive approach uses the market's response to these forward-looking moves, in combination with past behaviors, as the basis for segmenting. It also gives users a high degree of confidence in their decisions about what to do differently for each segment, because potential moves have been "pre-tested."

The Upside for Telecom Operators

Oliver Wyman — Friday, September 21, 2007 10:46 AM GMT

In recent years, strategic threats have surged to the forefront of management challenges in many industries. A key characteristic of successful companies today is their exceptional skill at anticipating and managing such threats.

Finding the Upside in Strategic Risk: A Guide for High-Tech Companies

Oliver Wyman — Friday, September 21, 2007 10:34 AM GMT

In the fast-moving world of technology, risks abound. But while most companies manage financial, operational, and hazard risks fairly well, the biggest peril in the high-tech industry-strategic risk-remains poorly understood and rarely managed.